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Introduction

This Cookie Policy explains how Lvra Global (Pvt) Ltd ("Lvra Global," "we," "our," "us") uses cookies and similar tracking technologies when you visit our website at lvraglobal.com. It explains what these technologies are, why we use them, and the rights you have to control our use of them.

By continuing to use our website without changing your cookie settings, you consent to our use of cookies as described in this policy. You may withdraw your consent at any time by adjusting your browser settings or using the opt-out mechanisms described below.

What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information and enable personalization.

Cookies set by the website owner (in this case, Lvra Global) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website, such as advertising, interactive content, and analytics. The parties that set these third-party cookies can recognize your device both when it visits our website and when it visits certain other websites.

In addition to cookies, we may also use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage, and session storage to collect information about your interactions with our website and services.

Types of Cookies We Use

We use several categories of cookies on our website, each serving a distinct and important purpose. Below is a detailed breakdown of the types of cookies we deploy and why we use them.

• Strictly Necessary Cookies: These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, services that you have asked for cannot be provided. These cookies do not store any personally identifiable information.
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore completely anonymous. We primarily use Google Analytics for this purpose. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly. Examples include remembering your language preferences, your region, or whether you have previously filled out certain forms.
• Targeting and Advertising Cookies: These cookies may be set through our site by our advertising partners, including Google Ads and social media platforms such as LinkedIn and Meta. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
• Social Media Cookies: These cookies are set by social media services that we have added to the site to enable you to share our content with your networks. They are capable of tracking your browser across other sites and building a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see social sharing tools.

Specific Cookies We Use

The following table describes the specific cookies we currently deploy on our website, their purpose, and their duration. Please note that the specific cookies in use may change over time as we update our website and services.

How We Use Cookie Information

The information we collect through cookies and similar technologies is used for a range of purposes that help us deliver a better, more secure, and more relevant experience to you. Specifically, we use cookie-derived data to:

• Ensure Website Functionality: To maintain the core operation of our website, including keeping you logged in during a session, remembering your preferences, and enabling secure interactions with our forms and portals.
• Analyze and Improve Performance: To understand how visitors interact with our website — which pages are most visited, where users come from, how long they stay, and where they drop off — allowing us to make targeted improvements to content, design, and user experience.
• Personalize Content: To tailor the content and information displayed to you based on your previous interactions with our site, your geographic location, and your inferred interests, making your experience more relevant and efficient.
• Deliver Targeted Advertising: To serve advertisements that are relevant to your interests across our website and third-party platforms, and to measure the effectiveness of our advertising campaigns by tracking conversions and engagement.
• Prevent Fraud and Enhance Security: To detect and prevent fraudulent activity, unauthorized access, and other security threats by identifying unusual patterns in behavior or access attempts.
• Comply with Legal Obligations: To record your cookie consent preferences and ensure we have a lawful basis for processing your data through cookies, in compliance with applicable laws including the Sri Lankan PDPA and international regulations such as GDPR.

Third-Party Cookies and Services

We work with a number of carefully selected third-party service providers whose services involve the use of cookies and similar tracking technologies on our website. These third parties are independent data controllers for the purposes of their own cookies, and their use of your data is governed by their own privacy and cookie policies, which we encourage you to review.

• Google Analytics: We use Google Analytics to collect anonymous statistical information about how visitors use our website. Google Analytics places several cookies on your device to track your session and compile reports for us. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
• Google Ads: We may use Google Ads to serve targeted advertisements based on your browsing behavior and interests. Google Ads cookies track conversions and enable remarketing — showing our ads to users who have previously visited our website. You can manage your Google advertising preferences at adssettings.google.com.
• LinkedIn Insight Tag: We use LinkedIn's Insight Tag to enable in-depth campaign reporting, retargeting, and to unlock additional insights about professionals interacting with our website. LinkedIn may place cookies on your device for this purpose. You can opt out of LinkedIn advertising at linkedin.com/psettings/guest-controls.
• Meta Pixel (Facebook): We may use the Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising campaigns, to build custom audiences, and to deliver relevant ads to people who have previously visited our website. You can manage your Facebook ad preferences in your account settings.
• HubSpot: We use HubSpot as our CRM and marketing platform. HubSpot places cookies to track visitor behavior, identify returning contacts, and power our contact forms and live chat functionality. This helps us understand how leads interact with our site and respond accordingly.

We do not sell or share your personal data collected through cookies with any third party for their own independent marketing purposes, beyond the services described above.

Managing and Controlling Cookies

You have the right and ability to decide whether to accept or reject cookies. You can exercise your cookie preferences through several mechanisms described below. Please note that restricting certain cookies may impact the functionality and experience of our website.

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies entirely, accept only certain cookies, or notify you when a cookie is being set. The method for managing cookies varies by browser — please refer to your browser's help documentation for instructions. Common browsers include Chrome (support.google.com/chrome), Firefox (support.mozilla.org), Safari (support.apple.com), and Edge (support.microsoft.com).
• Opt-Out Tools: For analytics and advertising cookies, you can use industry opt-out tools such as the Digital Advertising Alliance's opt-out page (optout.aboutads.info), the European Interactive Digital Advertising Alliance opt-out (youronlinechoices.eu), or the Network Advertising Initiative opt-out (optout.networkadvertising.org).
• Google Analytics Opt-Out: You can prevent Google Analytics from collecting your data by downloading and installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
• Mobile Device Settings: If you are accessing our website on a mobile device, you can manage interest-based advertising through your device settings. On iOS, go to Settings > Privacy > Advertising. On Android, go to Settings > Google > Ads.
• Withdrawing Consent: If you have previously consented to our use of non-essential cookies, you may withdraw your consent at any time by clearing your browser cookies and adjusting your cookie settings. This will not affect the lawfulness of any processing carried out before withdrawal.

Cookie Retention Periods

Different cookies remain on your device for different lengths of time. Cookies can be either "session cookies" or "persistent cookies."

Session cookies are temporary cookies that are deleted from your device as soon as you close your web browser. They are used to maintain information about your current session, such as keeping you logged in or tracking items in a shopping cart.

Persistent cookies remain on your device for a set period of time, or until you manually delete them. They are used to remember your preferences across sessions, recognize you when you return to our website, and enable analytics and advertising tracking over time.

The specific retention period for each cookie we use is listed in Section 04 of this policy. Where a cookie's retention period is not listed, it will expire at the end of your browser session or as specified by the third-party provider responsible for it.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies and tracking technologies we use, updates to applicable laws and regulations, or changes in our business practices. Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how any changes may affect you. Where changes are significant, we will endeavor to provide more prominent notice, such as a notification on our website or via email where appropriate.

Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to reach out to us. We are committed to transparency and will respond to all inquiries promptly.

Business Address: Lvra Global (Pvt) Ltd, 2nd Floor, McLarens Building, No. 123 Bauddhaloka Mawatha, Colombo 00400, Sri Lanka — Phone: +94 70 355 9858